How your AI employee works
It answers your customers on WhatsApp, SMS and email, books them in and follows up. You decide what it knows, how it sounds, and when to step in.
Invite only · or book a demo →
What it does
Answers and books
Every message lands in one inbox and gets a reply in seconds, day or night. When a customer wants a slot, it finds one and books it.
Reminds
Reminders go out at the times you choose, so fewer people forget.
Grows your reviews
After each visit it asks for a Google review, and shows you which reviews still need a reply.
Lovely morning classes. The instructors really take time to correct your posture.
Class started 15 minutes late and the studio was too warm.
Send a we-miss-you campaign to regulars who’ve gone quiet.
You’re in control
It answers from what you teach it.
Your services, prices, policies and FAQs.
It sounds like you.
Set its tone and how it introduces itself.
You see every reply.
Every conversation is in your inbox.
Step in any time.
Pause the AI for one conversation, or switch it off, and reply yourself.
Works with your booking tool
You keep your booking software. Here’s exactly what Mercuri does with each tool.
| Tool | What Mercuri does with it |
|---|---|
| Wix Bookings | Syncs bookings and sends reminders |
| Mindbody | Imports your contacts |
| Google Business | Review requests and your reviews list |
| WhatsApp, SMS, Email | The channels it answers on |
Also connects to Shopify, WooCommerce, HubSpot, Pipedrive and Microsoft Teams. Using something else? Tell us when you request an invite.
Already a customer? Install from the Wix App Market
How it starts
- Step 1
Request an invite
Tell us about your business. We onboard a few each week.
- Step 2
Setup call
We connect your WhatsApp and SMS number and your booking tool, and load your services and policies.
- Step 3
Go live
Usually within a week.
Questions owners ask
Do I have to switch booking software?
No. Mercuri works alongside it. Wix Bookings syncs directly; with Mindbody we import your contacts.
Will customers know it’s AI?
You set how it introduces itself.
Can I turn it off?
Yes, for one conversation or entirely.
What does it cost?
Pro, with every feature, is $99 a month; WhatsApp and SMS messages are billed by usage.
Fill your calendar, without hiring
Your AI employee answers instantly, books appointments and follows up on its own. It learns your services and policies, replies in your voice, and you can step in and reply yourself at any time.
Request an invite$99 /month
Every feature included: WhatsApp, SMS and email, Google reviews, automations and AI. Messages billed by usage.
Month to month · invite only