Pricing

Simple, Transparent Pricing

The operating system for customer conversations — Messaging, Marketing, Automation & AI in one place.

Free

$0 / month

For solo founders getting started

  • 1 user
  • Unlimited contacts
  • 3 automations
  • 1 WhatsApp + 1 SMS number
  • 30-day logs
WhatsApp $0.025/message · SMS varies by country · $3/month per SMS number
Start Free

Growth

$29 / month

For growing businesses

  • 3 users included
  • Unlimited contacts
  • 20 automations
  • 1 AI agent
  • Unlimited campaigns
  • Webhooks + API access
  • 90-day logs
WhatsApp $0.025/message · SMS varies by country · $3/month per SMS number
Upgrade to Growth
Most Popular

Pro

$99 / month

For high-volume teams

  • Unlimited users
  • Unlimited contacts
  • Unlimited automations
  • Unlimited AI agents
  • Advanced segmentation
  • 180-day logs
WhatsApp $0.025/message · SMS varies by country · $3/month per SMS number
Go Pro

Enterprise

Custom Pricing

For enterprise deployments & SLAs

  • Unlimited contacts
  • Custom AI training
  • Dedicated infrastructure
  • SLA + Account Manager
  • Multi-location management
WhatsApp $0.025/message · SMS varies by country · $3/month per SMS number
Contact Sales

Compare

Compare All Features

Conversations
Shared Inboxcancel check_circle check_circle check_circle
Team Members1 · 3 · Unlimited · Unlimited
Assign Conversationscancel · check_circle · check_circle · check_circle
Internal Notescancel · check_circle · check_circle · check_circle
Contacts
Contact LimitUnlimited · Unlimited · Unlimited · Unlimited
Tags & Labelscheck_circle check_circle check_circle check_circle
CRM Sync (Wix / Shopify)check_circle check_circle check_circle check_circle
HubSpot / Pipedrive Synccancel · Add-on · Included · Included
Marketing
Broadcast Campaignscancel · Unlimited · Unlimited · Unlimited
Scheduled Campaignscancel · check_circle · check_circle · check_circle
Campaign Analytics— · Advanced · Advanced · Custom
Automations
Active Workflows3 · 20 · Unlimited · Unlimited
Multi-Step Workflowscancel · check_circle · check_circle · Custom
Webhookscancel · check_circle · check_circle · check_circle
API Accesscancel · check_circle · Higher · Custom
AI Assistants
AI Agents— · 1 · Unlimited · Custom
Custom Knowledge Base— · — · Full · Custom
Templates & Logs
WhatsApp TemplatesUnlimited · Unlimited · Unlimited · Unlimited
SMS TemplatesUnlimited · Unlimited · Unlimited · Unlimited
Message Retention30d · 90d · 180d · Custom
Export Logscancel · check_circle · check_circle · check_circle
Developer Tools
Webhookscancel · check_circle · check_circle · check_circle
Public APIcancel · check_circle · Higher · Custom
Sandbox Modecancel · cancel · check_circle · check_circle

FAQ

Frequently Asked Questions

How does Mercuri pricing work?

Your total monthly cost includes a platform subscription (Free, Growth, Pro, or Enterprise), WhatsApp and SMS message charges, and $3/month per SMS phone number (if purchased). Total = Plan fee + Messages sent + Phone numbers.

How is WhatsApp pricing calculated?

WhatsApp includes Meta’s conversation fee (varies by country and type) plus Mercuri’s platform fee of $0.025 per message. This applies to template messages, campaigns, automations, and AI replies.

How is AI usage charged?

There are no AI limits. Each AI-generated reply is charged at $0.025 per message. AI continues working — you’re billed based on usage.

How is SMS pricing calculated?

SMS messages are charged per message based on destination country and carrier rates. Rates are visible in your dashboard before sending.

Do I need to buy a phone number?

SMS numbers cost $3 per month per number. WhatsApp does not require a monthly number rental.

Can I use my existing WhatsApp Business number?

Yes. You can connect your existing WhatsApp Business number to the WhatsApp Business API through Meta approval.

Are messages included in my subscription plan?

No. Your subscription gives you access to the platform features. Messaging is charged separately based on usage.

Are there any hidden fees or contracts?

No. There are no setup fees and no long-term contracts.

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