Privacy Policy

Welcome to Mercuri CX! We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website https://mercuri.cx/, use our services, or otherwise interact with us. We are dedicated to ensuring your privacy is protected and managing your personal information responsibly.

Information We Collect

Personal Information

When you visit our website, use our services, or interact with us, we may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username, password, and account preferences.
Payment Information: Credit card number, billing address, and other financial information.
Usage Information: Information about how you use our website and services, including your IP address, browser type, and operating system.
Demographic Information: Such as your postcode, preferences, and interests.
Other Information: Relevant to customer surveys and/or offers.

Non-Personal Information

We may also collect non-personal information that does not directly identify you. This may include demographic information, aggregated data, and other anonymous information.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing Services: To provide, maintain, and improve our services, including processing transactions and sending notifications.
Communication: To communicate with you about your account, transactions, and updates to our services and policies.
Marketing: To send you promotional messages and information about products, services, and events, which we believe you may find interesting.
Security: To protect our website and services, prevent fraud, and enforce our terms and conditions.
Legal Compliance: To comply with legal obligations and respond to legal requests.
Market Research: To contact you for market research purposes, customizing the website according to your interests.

How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers: With third-party service providers who help us operate our website and provide our services.
Business Transfers: In connection with a business transaction, such as a merger, acquisition, or sale of assets.
Legal Requirements: When required by law or in response to legal processes, such as a court order or subpoena.
Protection of Rights: To protect our rights, property, and safety, or the rights, property, and safety of others.

We use cookies to improve your experience on our website. Cookies help us analyze web traffic and tailor our operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Your Choices

You have certain choices regarding your personal information, including:

Access and Update: You can access and update your account information through your account settings.
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those messages.
Delete: You can request that we delete your personal information by contacting us at karthik@mercuri.cx.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no security system is completely secure, and we cannot guarantee the absolute security of your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the effective date at the top of this policy.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Mercuri CX
karthik@mercuri.cx