Turn SMS & WhatsApp messages into
bookings & sales

Mercuri keeps high-intent SMS & Whatsapp conversations alive so bookings and sales don't leak.

  • check_circle AI-powered replies for common questions and follow-ups on SMS and WhatsApp
  • check_circle Seamless transitions to human support
  • check_circle Works directly with Wix, Shopify, Pipedrive & more
Pipedrive Shopify Wix
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Trusted by 3,000+ businesses using WhatsApp & SMS daily

9:41
signal_cellular_alt wifi battery_full
person

Ananya · Wellness Studio

Customer • 11:42 AM

Mercuri AI Agent

Ananya • 11:42 AM

Customer • 11:43 AM

Mercuri AI Agent




Ananya • 11:43 AM

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Booking secured

AI handled entire process

+$120

The Conversation Gaps

Why conversations don’t turn into
bookings & sales?

bedtime
After hours messages

Most booking inquiries happen after business hours. By the time you reply the next morning, customers have already messaged other businesses.

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New booking request

Yesterday, 11:14 PM

“Any slots for tomorrow?”

Stale • 14h since last activity

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Busy peak times

When your team is serving customers, messages pile up unnoticed. The customer is ready to book — but the conversation pauses at the worst moment.

9:41 signal_cellular_alt wifi battery_full
Customer waiting

Today, 10:45 AM

No reply yet

No one replied during the rush...

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Customer distraction

Customers get interrupted. A call. A meeting. Real life. If the conversation doesn’t continue, they rarely come back to finish booking.

9:41 signal_cellular_alt wifi battery_full
“Is there parking?”
Typing…

Mercuri Sent Nudge →

history
No follow-up

Most bookings don’t fail outright they just stop mid-conversation. Without a follow-up, the sale quietly disappears.

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Follow-up sent

Sent 3 days ago

error Lost revenue: $120.00
Automated follow-ups for quiet leads

Instant replies when your team can’t

Customers don’t wait. Mercuri replies instantly to common questions, availability checks, and booking requests — even when your business is closed or your team is busy.

  • check_circle Two-way conversations in a shared inbox
  • check_circle Smart timing to prevent notification fatigue
  • check_circle AI-powered WhatsApp & SMS follow-ups

Abandoned Booking

Automatically recover missed appointments

I was trying to book a session but got distracted 😅

Customer • 3:12 PM

Booking abandoned

Mercuri Automation

Hey Sarah 👋 Just checking — would you like me to hold your 7:15 PM slot for today?

Sent via WhatsApp • 2m ago

event_available Confirm booking
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Booking recovered

Automated follow-up worked

RECOVERED
fitness_center IRON LION
apparel HARADHI
confirmation_number entrapolis
apparel Dwij
local_laundry_service Trusted Cleaners
9:41
signal_cellular_alt wifi battery_full
person

Aria Wellness Spa

Customer • 11:42 AM

Mercuri AI Agent

Aria Wellness • 11:42 AM

Customer • 11:43 AM

Mercuri AI Agent




Aria Wellness • 11:43 AM

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Booking confirmed

AI handled instantly

+$120

Revenue

Smart AI Assistants

Your 24/7 AI Concierge.

Let customers start and continue conversations on SMS & WhatsApp anytime. Your AI assistant answers questions, shares availability, and follows up even when your team is offline .

98%

Open rates

0s

Response time

Who It's For

Built for businesses where conversations drive revenue

Mercuri helps teams book, sell, and support customers inside SMS & WhatsApp — before, during, and after the sale.

handyman

eCommerce & D2C brands

Order questions, abandoned carts, reorders, and marketing.

spa

Spas & salons

Appointments, reschedules, reminders, and last-minute slot fills.

fitness_center

Fitness, dance & coaching

Class bookings, online sessions, waitlists, and follow-ups.

local_hospital

Clinics & practices

Patient questions, confirmations, and post-visit follow-ups.

Abstract tech background

Stop losing bookings. Start scaling with Mercuri today.

No credit card required • 14-day free trial • Cancel anytime

Works with your existing stack

Shopify Logo Shopify
Wix Logo Wix
HubSpot Logo HubSpot
Pipedrive Logo Pipedrive

Ready to recover more
bookings from chat?

No credit card required. Setup in under 5 minutes.