Why Use WhatsApp Flows?
Enhance Customer Engagement
Guide customers through structured interactions, such as booking appointments, collecting feedback, and completing transactions.
Automate Workflows
Reduce manual intervention by automating form submissions, order confirmations, and service requests.
Improve Customer Experience
Offer a smooth, intuitive experience for users without redirecting them to external websites or apps.
Increase
Efficiency
Streamline customer interactions, reducing response times and support workload.
Appointment Booking
Allow customers to schedule appointments directly via WhatsApp without needing to switch to another platform. Businesses can integrate WhatsApp Flows with their calendar system to enable real-time slot availability and confirmations.
WhatsApp Flows
WhatsApp Flows is a feature from WhatsApp Business that allows businesses to create seamless, interactive customer journeys within WhatsApp. With WhatsApp Flows, businesses can design structured workflows, collect customer inputs, and automate responses without requiring customers to leave the chat.
Product Recommendations
Businesses can guide customers through a personalized shopping experience by asking a few quick questions and suggesting relevant products. This can significantly improve upselling and cross-selling opportunities.
Lead Generation
Capture leads effortlessly by collecting user details through structured form flows. Businesses can create engaging forms to collect necessary information and automatically sync the data with their CRM for follow-ups and sales conversions.