How Taru Naturals Boosted Customer Engagement and Efficiency with Mercuri CX
Learn how Mercuri became the newest member of Taru's customer service team, helping the brand energize its CX and automate 60% of tickets.
We have impactful numbers
Taru Naturals, a burgeoning organic food brand, renowned for its range of natural, farm-sourced products, faced challenges in managing the growing volume of customer inquiries as they expanded their online presence.
Rapidly Growing Customer Base
Maintaining Personalized Service
Efficient Management of Repetitive Inquiries
Integration with Existing Systems
Build & Configure
Building A Personalised System for Taru
Mercuri implemented a system tailored to Taru Naturals' unique requirements, automating common inquiries while ensuring personalized customer interactions.