SMS & WhatsApp
for eCommerce
Transform the way you connect with your customers on Shopify with Mercuri’s SMS & WhatsApp integration. Deliver real-time updates, targeted promotions, and personalized messages that capture attention, increase sales, and build loyalty—all directly from your Shopify store.
98%
Open Rate
SMS & WhatsApp boast of an open rate of about 98%, significantly higher than email, which averages around 20%.
50%
Engagement
Personalized text messages have a 50% higher engagement rate & higher response rates with AI.
20 - 30%
Cart Recovery
Cart recovery has been shown to be effective, reports indicating a recovery rate of 20-30%.
Global Audience Reach
Support for multiple languages and adherence to international communication standards, our platform ensures that you can connect seamlessly with customers in any country.
Global accessibility helps you tap into new markets, enhance customer engagement worldwide, and drive international sales.
List Building Made Easy
Integrate seamless opt-in processes like pop-ups and checkout opt-ins, you can gather visitor phone numbers without disrupting the user experience.
We ensure legal compliance and protects against penalties but also builds a reliable and engaged audience, enhancing your marketing reach and driving conversions through direct and personalized communication.
Interactive one - one conversations
Engage directly with customers, answer queries, solve issues, and provide personalised recommendations in real-time.
Streamlines customer interactions by allowing the CX team to handle queries and resolve issues directly through SMS, reducing resolution time and operational costs.
AI Workflows
Setup automations on your eCommerce store helping you send timely and relevant messages that drive sales. Send targeted messages based on past purchases or browsing history.
Boost engagement and enhance the overall shopping experience, increase customer loyalty and drive repeat purchase helping you increase your store revenue.
Order Notifications
Reduce post-purchase anxiety with an order confirmation SMS.
Shipping Notifications
Reduce support real-time SMS updates on shipping status.
Collect Reviews
Solicit feedback post-purchase, & gather valuable customer insights.
Address Confirmation
Minimize delivery errors and returns with address reconfirmation
COD Confirmation
Secure COD transactions with SMS confirmations.
Order Confirmations
Use this space to promote the business, its products or its services.
Build post-purchase relationships
Simple & transparent pricing
Choose from flexible pricing plans with no hidden fees. Whether you're a small startup or a large enterprise, our plans are designed to scale with your business needs.
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