Who we are
1. Information We Collect
1.1 Information You Provide: When you use Mercuri, we may collect personal information such as your name, email address, and other contact details. This information is voluntarily provided by you when you interact with our chatbot for customer support.
1.2 Automatically Collected Information: Mercuri may collect certain information automatically, including but not limited to your IP address, device type, browser information, and usage patterns. This information is collected to improve the functionality and performance of our chatbot.
2. How We Use Your Information
2.1 Providing Customer Support: Mercuri uses the information you provide to offer personalized customer support through our chatbot. This includes responding to your inquiries, resolving issues, and improving our services.
2.2 Improving Our Services : We analyze the data collected to enhance the performance, features, and functionality of Mercuri. This helps us provide a better user experience and optimize our chatbot for customer satisfaction.
2.3 Communication: We may use your contact information to communicate with you regarding your inquiries, feedback, or to provide updates about Mercuri and its services.
3. Information Sharing
4. Data Security
5. Cookies and Similar Technologies
6. Third-Party Links
Our chatbot may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. Please review the privacy policies of those websites for more information.
7. Children’s Privacy
Mercuri is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have collected information from a child, please contact us immediately.
9. Contact Us