Why Mercuri?
Seamless Integration
Directly integrated within Microsoft Teams for a unified experience, allowing teams to manage WhatsApp and SMS communications without switching between multiple platforms.
Scalability
Easily manage multiple phone numbers and high-volume customer interactions across teams with automated workflows, role-based access, and shared inboxes that grow with your business needs.
Efficiency & Productivity
Automate responses, assign conversations to the right teams, and integrate with existing Microsoft Teams workflows to streamline communication and improve response times.
Team Collaboration & Workflows
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Assign conversations to the right team members to ensure timely responses.
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Set up automated workflows to handle customer inquiries efficiently.
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Enable shared access to conversations while maintaining structured ownership.
Move Away from Personal Numbers
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Standardize business communication with an official WhatsApp Business account.
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Eliminate dependency on employees’ personal numbers, ensuring continuity even when staff changes.
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Maintain a professional brand presence with verified WhatsApp messages.
Microsoft Integrations
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Secured by Microsoft Entra ID with Single Sign-On (SSO)
Mercuri ensures seamless and secure access with Microsoft Teams SSO, powered by Microsoft Entra ID. No need to manage multiple passwords or logins—just one click, and you're in!
Secure, Scalable & Compliant Communication within
Microsoft
Teams
with SMS & WhatsApp
Enterprises need a robust solution to manage customer conversations while ensuring compliance, security, and team collaboration. Mercuri.cx for Microsoft Teams helps businesses centralize WhatsApp and SMS communication with enterprise-grade controls.
5.0 | Based on 300+ customers on G2, Microsoft Teams & Wix
Data Loss Prevention (DLP)
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Track and archive all WhatsApp and SMS conversations to ensure compliance.
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Maintain auditable logs of customer interactions directly within Microsoft Teams.
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Prevent data leaks and unauthorized sharing of sensitive information.
Easy onboarding for your favourite channel
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