Why Conversation-Based Marketing?
Meaningful Interactions
Shift from one-way blasts to real conversations that build rapport. Engage customers with responses, feedback, and real-time support that make them feel valued.
Personalized Journeys
Guide each customer along a unique path with targeted messages and follow-ups based on their behavior, enhancing engagement and loyalty.
Higher Retention
By addressing individual needs and preferences, conversational marketing keeps customers engaged and more likely to take action, fostering lasting connections.
Personalised Messaging
Deliver tailored messages directly to your customer's preferred device with advanced segmentation and customization tools.
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Segmentation: Target specific customer groups based on behavior, purchase history, and demographics to increase relevance and engagement.
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Customization: Utilize dynamic fields to personalize messages with names, recent purchases, or custom offers.
Features To Scale Your Business
Automated Campaigns
Set up automated messaging sequences for engagements such as welcome series, birthday offers, and cart abandonment strategies.
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Trigger-based Automation: Send messages triggered by specific customer actions or milestones.
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Scheduled Messaging: Plan and execute campaigns to go out at optimal times without manual intervention.
Rich Media Support
Enhance your messages with images, videos, and interactive elements to stand out in your customer’s inbox.
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Engaging Formats: Include media that captures attention and conveys your message more effectively.
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Interactive Elements: Use buttons and quick replies to encourage customer interaction directly from their messaging app.
Comprehensive Reporting
Comprehensive Reporting with Mercuri.cx gives you in-depth insights into campaign performance across SMS and WhatsApp channels. Easily track message engagement, revenue conversion rates, and customer interactions to optimize your marketing strategies and drive better results.
Impact Numbers
₹36697.04
Revenue Earnt
Total amount earnt from the campaign.
₹10,364
Marketing Spend
Total amount spent on the campaign as fees.
13,155
Messages Sent
Total number of customers the campaign was delivered.
₹464.52
Average Value
Average order amount from the campaign.
Book Demo
Drive Customer Loyalty with
Engaging, Conversation
Based Campaigns
Go beyond simple broadcasts to create dynamic, two-way campaigns that resonate with your audience. Through personalized, interactive SMS and WhatsApp messaging, you can build genuine relationships, foster loyalty, and boost conversion rates—all with a platform designed to make every customer interaction meaningful and impactful.
5.0 | Based on 300+ customers on G2, Wix & Shopify
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