Mercuri Hire a human agent

11 October 2021 2023-11-24 16:13

Need A Human 
To Help You With

Customer Support?

While we are using AI to automate your support. We can also help you with an experienced customer support person to manage your day to day email requests and internal documentation starting at $500/month

Ecommerce

Integrations

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Shopify

Sync order & product data from Shopify integrated with your Gorgias and Zendesk.
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Wix

Integrate Wix Stores and sync with your helpdesk software like Zendesk or just plain email.
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BigCommerce

Looking for a support team for your B2B business. We can help setting up your support team.

Help Desk Integrations

Gorgias

Gorgias is a customer support platform built for e-commerce companies. Connect all of your customer service channels

Zendesk

Zendesk is a complete customer service solution that's easy to use and scales with your business

how we're different

What We Do

We help you with a human customer service agent who can help you with your support requests

OUR PROMISE

Email Support

Answer your customer support requests via email in 24 hours or less Monday - Friday.

GROWTH METHODS

Documentation & Customer Support

Document your customer support processes. Identify trends and key issue for customers. Let you know about them so we can work together to improve the processes. Work as a customer support team. That means we cover each others vacations and sick days. You get great customer support every business day.

Get your Free Support Audit

We'll take a deep dive into your support inbox and discover actionable steps to improve your customer experience through support.

Join Us!

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Really simple pricing

No hidden fees, no limits

Monthly Yearly

Starter

$
500
/ month
The essentials to provide support to your customers
  • upto 100 Customer Requests per month
  • One customer support request channel
  • Guaranteed 24 hour or less response time
No credit card required
Popular

Growth

$
750
/ month
A plan that scales with your growing business.
  • Up to 250 customer requests per month
  • One customer support request channel
  • Guaranteed 24 hour or less response time
No credit card required

Enterprise

Custom
Support plan designed specifically for your business
  • Customized customer requests limit per month
  • Multiple customer support request channels
  • Guaranteed 24 hour or less response time
No credit card required

Starter

$
5500
/ year
The essentials to provide support to your customers
  • upto 100 Customer Requests per month
  • One customer support request channel
  • Guaranteed 24 hour or less response time
No credit card required
Popular

Growth

$
8250
/ year
A plan that scales with your growing business.
  • Up to 250 customer requests per month
  • One customer support request channel
  • Guaranteed 24 hour or less response time
No credit card required

Enterprise

Custom
Support plan designed specifically for your business
  • 2 Customized customer requests limit per month
  • Multiple customer support request channels
  • Guaranteed 24 hour or less response time
No credit card required