AI Agents
For Customer Conversations, Campaigns & Sales
Mercuri helps you build smart AI Agents that chat with your customers 24/7—answering questions, following up on leads, sending personalized marketing campaigns, and driving sales automatically. Whether it’s assisting shoppers on your Shopify store, engaging leads in Pipedrive, or following up with appointment bookings on Wix and MindBody, Mercuri’s AI Agents do the work of a real team member—without missing a beat.
via SMS and WhatsApp
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Why Mercuri
Drive Sales Through Smart Conversations
Our AI Agents don’t just chat—they sell. From answering product questions to recovering abandoned carts, Mercuri helps move customers down the funnel and boost your revenue.
Be Available 24/7
Today’s customers expect instant replies—whether it’s 3 PM or 3 AM. With Mercuri’s AI Agents, you never miss an opportunity to engage.
Our AI Agents are always active, ready to greet new visitors, answer product or service questions, qualify leads, and even guide users through the buying process—without needing human intervention. When your team logs off, Mercuri steps in to keep the conversations going.
Ensure Consistent Communication Across Teams
Easily assign SMS and WhatsApp conversations to the right team members, ensuring efficient follow-ups and quicker resolutions. Share conversation insights across sales, support, and operations teams for better coordination. Reduce response times, and ensure every customer receives the attention they need.
Intelligent Conversation Protection
Know exactly what files are uploaded, sent to multiple parties, and by whom to maintain control over enterprise information. Track timestamps, file access history, and recipients to ensure transparency and accountability across all communication channels. Identify and flag confidential information in chats (e.g., PII, financial data, or sensitive documents)
What our clients say
I've been partnering with Mercuri for over three years. They've significantly enhanced our customer communications by implementing WhatsApp notifications and have automated 90% of our customer service tickets, greatly improving our efficiency and response times.
Ruchi Jain
CEO , Taru Naturals
Mercuri has been a crucial partner in Teenbaan's growth journey. Their exceptional support and rapid product implementation have greatly contributed to our scaling efforts. Specifically, their development of features like the Shared Inbox with AI has been instrumental in helping us manage increasing ticket volumes and enhance our customer support as we scaled.
Balaji
CEO , Teenbaan
Integrations
Book Demo
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Tel. +91 99863 47648
4, 5th Main, 7th Cross, SG Palya
Bangalore, Karnataka 560093 IN
Personalized Campaigns at Scale
Send highly targeted SMS and WhatsApp campaigns based on customer behavior, purchase history, or CRM status. Drive repeat sales without lifting a finger.
No spreadsheets, no manual segmentation, no stress—just smart agents that grows your business in the background.
